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Terms & Conditions

Scary Mary Cards Limited Terms and Conditions

 

This Website is owned and operated by Scary Mary Cards Limited.

Our contact details should you need to send a query are:

Scary Mary Cards Limited

122 Forest Road

Clipstone Village

Mansfield

Nottinghamshire

NG21 9DT

Telephone/Fax: 01623 458576    Mobile: 0785 4991290     E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Our  VAT registration number: 132 7315  38 

Company number: 7976622 registered in England & Wales.

Purchases

We are able to accept payments online via most major credit cards through PayPal or via our third party gateway. You do not have to have a PayPal account to use this facility. You may of course pay by cheque or postal order which should be made out to Scary Mary Cards Limited and posted to the above address. Goods will be shipped once funds are cleared (minimum of 3 days). If you wish to pay by card, please browse our product pages and click on the Product details button below the item that you wish to learn about. On the next page click on the '+ or-' tabs to increase or decrease the number of items and then the green 'Add to cart' button to add these items to your shopping cart. On the next tab that opens, You may wish to continue shopping or when you are ready to complete your order, Click on Checkout and you will be directed to a secure checkout page where you will be asked for your delivery and billing address details. Please do not forget to enter the country from which you are ordering and check that you have entered the correct e-mail address. (the ordering process will not complete properly until these details are correct) Enter your chosen shipment and payment method. If you wish to complete your order via telephone, click on this method of payment and then ring the telephone number where we will be able to process your card payment. Otherwise by clicking on PayPal or Card Payment you will be re directed to a third party payment facility where you can complete your payment.
All of the prices on this site are quoted in pounds sterling (£ or GBP). If you are shopping from outside of the UK, your card company will convert the transaction to your own currency at the current exchange rate.
If you make a mistake and cannot correct this in your shopping cart, contact us and we will correct the mistake for you.
A contract of agreement to supply will only exist between us once we send an invoice confirming our acceptance of your order. This will allow us to correct any inadvertent mistake or notify you of our inability to supply for any unforeseen  reason. We will always contact you at the earliest opportunity to inform you of the problem and will not continue with your order unless agreed by you.
Please read and print out these terms and conditions. We will not accept orders until you have clicked the button to confirm that you have read and agree to our terms and conditions.

Delivery

We aim to dispatch all orders the same day (except those paid for by cheque or postal order) received by 10.00am providing the items are in stock. If the items are out of stock, you will be informed and given an anticipated delivery date. You may or may not wish to proceed with your order. For all deliveries made within the UK, we use both Royal Mail recorded delivery and courier services for heavier and larger parcels. Our charges are based on the total combined weight of your ordered products at the following rates:
0-1Kg                    Royal Mail    1st class £4.35          2nd class £3.85
1,001gms - 2Kg     Royal Mail    1st class £6.45          2nd class £3.85
2001gms and above via 2-3 day courier (signed for) £8.00
Purchases of £80.00 or over - carriage free of charge.

Aerosol Sprays can no longer be sent by Royal Mail and therefore we have to use our 2-3 day courier service for these.

We regret that we cannot send Aerosols such as spray paints internationally.
For all purchases outside the UK, please contact us by telephone - +44 1623 458576 or e-mail with order details and delivery address and we will offer the best shipping cost by return.
If we do not have a particular item in stock, we may dispatch a part order and follow up with the remaining goods once they are back in stock.
If goods are not received  within 10 working days, you should contact us. Compensation for lost goods will be limited to the cost of the goods ordered and will take the form of a replacement or refund. If you do not notify us within 21 days of ordering that your goods have not been received, we cannot offer a refund or replacement. Please ensure that you give a full postal address including post code. Any deliveries not received that do not contain a full and complete address will not be replaced or refunded.
You must inform us within two days of delivery if any of your ordered goods are damaged or missing so that we can make a prompt claim against the delivery company. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
If your ordered items are not in stock, you will be offered the chance of canceling your order or we will back order and send the items when they are back in stock.

Payment

We currently use two well known and trusted third party payment providers for all credit  and debit card transactions called PayPal and Secure Trading. They are linked to our website to provide payment services only and your credit card information will only be provided to and stored by them if you so wish. All information is held securely and is encrypted with the latest technology.
If you need to contact us, you may call by telephone: 01623 458576,                             
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Or write to us at Scary Mary Cards Limited. 122 Forest Road, Clipstone Village, Mansfield, Nottinghamshire. NG21 9DT United Kingdom.

Privacy

Scary Mary Cards Limited will not disclose buyers information to third parties other than those required in the fulfilment of orders such as the payment provider and delivery services to fulfil your order. Our third party providers will not disclose your details to other third parties.
Cookies are used on our shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘remember me’ option. They are also used after you have logged on as part of that process. You can turn off cookies at anytime within your browser by going to ‘Tools/Internet Options/Privacy’ (Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from other features that use cookies. Data collected from this site is used to:
1)    Take and fulfil customer orders.
2)    Administer and enhance the site and service.
3)    Only disclose information to third parties for goods payment and delivery purposes.

Tax Charges

Currently 20%  Value added tax (VAT) is included in all of the prices quoted on our website for all sales made to the UK and the European Union.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to return goods and cancel your order within 7 working days. Providing the goods are received by us unopened and in a resalable condition, we will provide a full refund excluding the delivery costs within 30 days of receipt of the goods. You must enclose your order number and date of purchase with all returned goods.
If you have opened any product, providing the contents are undamaged and unused, we will accept the return of the goods within 7 working days and offer a refund less £1.00 per opened item to cover the cost of new outer packaging and re packing.
In the case of returns, you will be responsible for the cost  of postal charges and risk of damage or loss of the goods, therefore you should take out enough postal insurance to cover the loss.
In the unlikely event that items delivered to you are received damaged or items are missing, we will replace the items at our expense within 48 hours. Do not sign for any items received that are obviously damaged during shipping. Instead, notify us immediately as well as the delivery driver and do not accept the goods. We will  replace the items  next day if informed before 12.00 Midday.

Statutory Rights

These terms apply to your order and we reserve the right to alter or change our terms and conditions of sale at any time. Please do not assume that the current terms will apply in the future.
Your legal rights are not affected or diminished in any way by these terms and conditions. Any term that is deemed to be invalid under the laws governed by English law, will be automatically omitted to the minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Applicable Law and Courts Of Jurisdiction
All transactions undertaken through this website are governed by English Law and any legal actions arising out of such transactions shall be subject to English legal processes under the jurisdiction of English Courts.

Copyright

Scary Mary Cards Limited are protected under UK and international law through copyright and intellectual property rights infringement for all content on this website and design of our Keepsake kits. Files have been placed with a third party (Copyright House) for use in a court of law when necessary. No part of this website or our kits may be copied, reproduced, distributed, re distributed, modified, displayed or performed without prior written consent by us. Our completed models may be sold on a limited commercial basis only.

Trade Enquiries

We accept and welcome trade enquiries.

 

Payments we accept

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© Scary Mary Cards 2015 | All rights reserved.